Acquisition and asset management of town-centre shopping centre
Sector
›
Operations
Deal type
›
Asset management
Location
›
Hemel Hempstead

In this record
Origin
Sourced off-market.
Rigorous due diligence and an integrated asset and property management approach underpinned Maritime’s acquisition of The Marlowes, a major town centre shopping destination in Hemel Hempstead.
The opportunity came to Maritime in early 2025 as an off-market purchase. The Marlowes comprises more than 80 retail units, with a 1,200-space multi-storey car park and a large high street frontage.
Maritime agreed a purchase price equating to approximately £22 per square foot. The same asset had been valued at c£55 million in 2014. Our assessment was that the centre remained strategically important to the town, but pricing reflected operational underperformance and a lack of focused, hands-on property management. Unfortunately an asset that had fallen through the cracks due to multiple ownerships.
From the outset, Maritime analysed The Marlowes as three separate components: the high street frontage shops, the enclosed shopping centre, and the multi-storey car park and gym. This methodology proved critical. Desktop valuations of the individual parts indicated that, split up, the car park and high street were worth double the acquisition price. In practical terms, much of the purchase price was supported by identifiable value from day one, allowing Maritime to concentrate on improving performance within the enclosed centre which was loss-making.
At acquisition, the enclosed shopping centre generated roughly £1.6 million of gross rent but was around £200,000 loss-making at the net operating income (NOI) level. For modern shopping centres, NOI, not headline rent, drives value.
That means the day-to-day mechanics, service charge control, procurement and energy, matter as much as leasing.
This is where Maritime’s model is differentiated.
Asset management and property management sit together under one roof, so leasing strategy, tenant relationships and cost decisions are made with the same investment objective in mind.
On many assets, those functions are split between separate firms. The result is slow decision-making, duplicated work and avoidable cost leakage. The Marlowes was exactly the kind of asset where tight operational control would translate into value.
That joined-up approach paid dividends during due diligence. Maritime’s review of the centre’s service contracts surfaced an issue within the incumbent security and cleaning arrangements. Termination language appeared to imply a payment equivalent to several years’ fees.
Maritime’s property management team reviewed the contract line by line and identified a variation mechanism that had been overlooked. While termination was constrained, services could be adjusted up or down, and pricing recalibrated accordingly. This analysis changed the risk profile and allowed us to take on the contract but for a price, making the shopping centre profitable in year one by enabling Maritime to implement the cost base that had been modelled from the outset.
A typical acquisition involves reviewing 20 to 30 service contracts alongside leases, building reports and the planning position. The investment case only stands up if the operational fundamentals are understood and controlled.
The asset was producing around £850,000 per annum at completion, representing a 12% initial yield on the purchase price before management intervention. Within the first three months of ownership, Maritime added a further £250,000 of annualised income through active asset management and reduced the SC charge by £300k, making an NOI swing of £550k.
The tenant mix includes New Look, B&M, Sports Direct and JD Sports alongside a strong proportion of local traders. Maritime identified a gap in the food and beverage offer, particularly in North Court adjacent to the car park. The strategy is to bring F&B operators into this zone, extend trading into the evening and maintain connectivity between the car park and the high street after the main retail day ends.
The 1,200-space car park is a business in its own right. The previous operator had under-managed the asset, and Maritime appointed a new car park company with a more active, data-led approach.
Alongside commercial initiatives, Maritime is focused on the role that town centre assets can play as community infrastructure. The Marlowes now hosts a Dementia Hub, providing a warm, welcoming space where people can meet friends and access support. The hub has achieved gold accreditation from the Alzheimer’s Society for its dementia-friendly approach.
Initial contact to completion took eight months, with the deal completing in October 2025.
For an asset of this scale and complexity, the timeline reflects Maritime’s ability to move decisively without compromising diligence.
The Marlowes is a clear example of Maritime’s investment approach: isolate risk through detailed analysis of component parts, protect downside through contract and cost scrutiny, and create value through hands-on management from day one.
Speak to our team
The Marlowes was loss-making at acquisition and profitable within the year, asset and property management working as one. If you hold a commercial or town-centre asset that isn't performing, we would welcome a conversation.
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Key insights
For international families and private clients seeking to invest in UK property, managing wealth across borders requires careful planning, specialist knowledge and the right advisory partner.
The UK property market has long attracted global investors. London remains a financial hub of genuine international standing, and the broader UK commercial property sector offers stability, transparency and consistent investment returns that few other countries can match. Yet for families and private clients based abroad, investing in UK property comes with a unique set of challenges. Differing tax laws between your home country and the UK, currency fluctuations, regulatory requirements and the practicalities of managing assets from a distance all demand attention. Without proper guidance, what should be a sound investment strategy can quickly become complicated. Cross-border wealth advisory exists to bridge this gap. It brings together financial planning, investment management and tax-efficient structuring to help global investors protect and grow their UK property holdings across generations.
The UK offers several advantages that continue to attract wealth from around the world. Understanding these factors helps explain why UK property remains central to many global investment portfolios.
English property law is well established and respected internationally. Clear title registration, transparent transaction processes and an independent judiciary provide confidence that your assets are properly protected. For families accustomed to jurisdictions where property rights may be less secure, this matters.
The UK commercial property market is one of the most liquid in Europe. When the time comes to adjust your portfolio or exit a position, you can typically do so without the delays or discounts that characterise smaller markets. This liquidity also means access to a wide range of investment opportunities across sectors and regions.
UK commercial property has historically delivered attractive yields alongside steady capital growth. For families seeking to generate income while preserving and growing wealth over the longer term, this combination proves compelling. The sector's performance has been resilient through various economic cycles, offering a degree of stability that many other asset classes cannot.
While the opportunities are clear, international investors must navigate several complexities that UK residents do not face. These challenges require specialist expertise and careful planning.
When your life, family and business interests span multiple jurisdictions, financial planning becomes significantly more complex.
You may be resident in one country, domiciled in another and have assets in several more. Each jurisdiction has its own rules around income, capital gains and inheritance. Understanding how these interact is essential to avoiding unpleasant surprises.
A financial planner with cross-border expertise can help you see the bigger picture. They work alongside your tax and legal advisors to ensure your investment strategy accounts for obligations in every relevant country.


Tax laws vary considerably between countries, and the interaction between them can be both complicated and costly. Key areas requiring attention include:
From April 2025, the UK abolished its longstanding non-domicile tax regime. Under the new rules, all UK residents are taxed on worldwide income and gains after four years of residence. This represents a significant shift for international families who may previously have benefited from more favourable treatment. For those who do not intend to become UK residents, these changes have less direct impact. But they do affect the broader landscape and may influence decisions about family members relocating to the UK for education or business. The four-year Foreign Income and Gains regime offers some relief for new arrivals, but the long-term direction of travel is clear: the UK is moving towards a residence-based tax system more aligned with international norms. Planning must adapt accordingly.
When your wealth is denominated in one currency but your investments are in another, exchange rate movements can significantly affect your returns. A UK property that performs well in sterling terms may look very different when converted back to dollars, euros or another currency. Currency risk works both ways. Favourable movements can enhance your returns, while adverse shifts can erode them. For substantial investments, this risk needs active management through appropriate hedging strategies or timing considerations. Forward contracts allow you to lock in exchange rates for future transactions, providing certainty when purchasing property or repatriating income. Multi-currency bank accounts offer flexibility in timing conversions. The right approach depends on your circumstances, risk tolerance and the size and nature of your UK holdings.
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Cross-border wealth management requires coordinating multiple disciplines. A financial planner working in isolation cannot address all the issues. Similarly, a lawyer or accountant focused solely on their specialism may miss the bigger picture.
Effective cross-border wealth planning brings together:
For families with assets of £50 million or more, the stakes are high enough that getting this coordination right matters considerably. A fragmented approach, with different advisors working in silos, creates gaps where problems emerge.

How you hold UK property matters. The structure affects your tax position, reporting obligations, succession planning and operational flexibility. There is no single correct answer; the right approach depends on your specific circumstances.
Holding property directly in your personal name is straightforward but may not be optimal. Non-resident individuals pay income tax on UK rental income and capital gains tax on disposal. The Overseas Entities Register now requires disclosure of beneficial ownership for all overseas entities holding UK property.
Using a company to hold UK property can offer advantages in certain circumstances, including around tax efficiency and succession planning. But it also brings additional complexity, reporting requirements and costs. The UK's Annual Tax on Enveloped Dwellings applies to residential properties held in corporate structures above certain values.
Trusts can provide flexibility for wealth transfer and succession planning. But the UK's treatment of trusts has become more restrictive in recent years, particularly following the 2025 reforms. The tax position depends heavily on where the trust is established, who the settlor is and the residence status of beneficiaries.
For larger portfolios or families seeking to pool resources, fund structures offer institutional-grade governance and operational efficiency. Jersey, Guernsey and Luxembourg remain popular jurisdictions for UK property funds, though the UK's new Reserved Investor Fund provides an onshore alternative worth considering.

For international families and private clients looking to invest in UK commercial property, Maritime Capital offers a distinct approach.
As family-run wealth guardians with over 35 years of experience in the UK property sector, we understand both the opportunities and the complexities that global investors face.
We work exclusively with families with property portfolios of £50 million or more, providing a boutique service built on long-term relationships rather than transactional advice.
Our focus is purely on UK property, giving us deep market knowledge and established networks that generalist wealth managers cannot match.
Whether you are establishing a UK property portfolio for the first time, seeking to optimise an existing holding or planning the transfer of property wealth to the next generation, we provide the expertise and personal attention that significant investments demand.
Our services for international clients include:
We pride ourselves on accuracy, integrity and a genuine commitment to our clients' interests.
From our family to yours, we provide trusted, considered service with the highest possible duty of care.
To discuss how Maritime Capital can support your UK property investment objectives, contact us.
Rigorous due diligence and an integrated asset and property management approach underpinned Maritime’s acquisition of The Marlowes, a major town centre shopping destination in Hemel Hempstead.
The opportunity came to Maritime in early 2025 as an off-market purchase. The Marlowes comprises more than 80 retail units, with a 1,200-space multi-storey car park and a large high street frontage.
Maritime agreed a purchase price equating to approximately £22 per square foot. The same asset had been valued at c£55 million in 2014. Our assessment was that the centre remained strategically important to the town, but pricing reflected operational underperformance and a lack of focused, hands-on hands-on property management. Unfortunately an asset that had fallen through the cracks due to multiple ownerships.
From the outset, Maritime analysed The Marlowes as three separate components: the high street frontage shops, the enclosed shopping centre, and the multi-storey car park and gym. This methodology proved critical. Desktop valuations of the individual parts indicated that, split up, the car park and high street were worth double the acquisition price. In practical terms, much of the purchase price was supported by identifiable value from day one, allowing Maritime to concentrate on improving performance within the enclosed centre which was loss-making.
At acquisition, the enclosed shopping centre generated roughly £1.6 million of gross rent but was around £200,000 loss-making at the net operating income (NOI) level. For modern shopping centres, NOI, not headline rent, drives value.
That means the day-to-day mechanics, service charge control, procurement and energy, matter as much as leasing.
This is where Maritime’s model is differentiated.
Asset management and property management sit together under one roof, so leasing strategy, tenant relationships and cost decisions are made with the same investment objective in mind.
On many assets, those functions are split between separate firms. The result is slow decision-making, duplicated work and avoidable cost leakage. The Marlowes was exactly the kind of asset where tight operational control would translate into value.
That joined-up approach paid dividends during due diligence. Maritime’s review of the centre’s service contracts surfaced an issue within the incumbent security and cleaning arrangements. Termination language appeared to imply a payment equivalent to several years’ fees.
Maritime’s property management team reviewed the contract line by line and identified a variation mechanism that had been overlooked. While termination was constrained, services could be adjusted up or down, and pricing recalibrated accordingly. This analysis changed the risk profile and allowed us to take on the contract but for a price, making the shopping centre profitable in year one by enabling Maritime to implement the cost base that had been modelled from the outset.
A typical acquisition involves reviewing 20 to 30 service contracts alongside leases, building reports and the planning position. The investment case only stands up if the operational fundamentals are understood and controlled.
The asset was producing around £850,000 per annum at completion, representing a 12% initial yield on the purchase price before management intervention. Within the first three months of ownership, Maritime added a further £250,000 of annualised income through active asset management and reduced the SC charge by £300k, making an NOI swing of £550k.
The tenant mix includes New Look, B&M, Sports Direct and JD Sports alongside a strong proportion of local traders. Maritime identified a gap in the food and beverage offer, particularly in North Court adjacent to the car park. The strategy is to bring F&B operators into this zone, extend trading into the evening and maintain connectivity between the car park and the high street after the main retail day ends.
The 1,200-space car park is a business in its own right. The previous operator had under-managed the asset, and Maritime appointed a new car park company with a more active, data-led approach.
Alongside commercial initiatives, Maritime is focused on the role that town centre assets can play as community infrastructure. The Marlowes now hosts a Dementia Hub, providing a warm, welcoming space where people can meet friends and access support. The hub has achieved gold accreditation from the Alzheimer’s Society for its dementia-friendly approach.
Initial contact to completion took eight months, with the deal completing in October 2025.
For an asset of this scale and complexity, the timeline reflects Maritime’s ability to move decisively without compromising diligence.
The Marlowes is a clear example of Maritime’s investment approach: isolate risk through detailed analysis of component parts, protect downside through contract and cost scrutiny, and create value through hands-on management from day one.